Direct Options Announces Release of Ground-breaking PowerSegments
Imagine what you can do with segmentation that gives you the benefits of customization without the hassle or cost. Customer segmentation built specifically for utilities is now available.
Mike Raulston Presents at E Source Product Showcase
Mike Raulston, SVP Sales & Marketing, spoke to attendees of E Source Forum 2017 at the Product Showcase. Mike introduced a few of the new products Direct Options has developed specifically for utilities.
Direct Options partners with Arizona utilities to launch Home Energy Report Program
The Opt-in Home Energy Reports program will bring energy use insights and ways to save money for TEP and UES residential customers.
Direct Options hires Justin Elam
As Senior Developer Justin will lead the development of Direct Options’ “Next Gen” Digital Engagement Platform.
Direct Options and OG&E partner to increase marketing effectiveness and improve customer satisfaction.
OG&E and Direct Options have formed a strategic partnership to improve customer engagement and satisfaction while boosting the effectiveness of OG&E’s marketing operations.
Direct Options Employee, Liz Knipper, Achieves GIS Certificate from the University of Cincinnati
Elizabeth “Liz” Knipper has earned a Geographic Information Science (GIS) Certificate from the University of Cincinnati. As Geographer and Account Coordinator with Direct Options, Ms. Knipper uses GIS software to produce highly effective analytical maps for clients, giving them the ability to visualize spatial data and build decision support for their programs.
SCE&G Named UAI Innovation Award Winner
South Carolina Electric and Gas Company (SCE&G) has been awarded the 2013 Utility Analytics Institute Innovation Award for Customer Analytics. SCE&G was recognized for leveraging analytics to create personalized, two-way energy efficiency communication with customers through the Home Energy Reports program.